TopLTopMTopR
MiddleL

What is EMPULSE?
EMPULSE is a national survey program that gathers feedback from quick service and relaxed dining restaurant employees, then translates that feedback into insightful and actionable data or data that can improve store manager performance by fostering a work environment conducive to employee excellence and retention.

Why should I participate?
Employees are your most valuable resource. EMPULSE is a dynamic workforce solution designed to help you create and maintain a productive, supportive work environment that will not only motivate and challenge their employees, but ultimately keep them on board and increase guest satisfaction.

What is the cost?

  • For an investment of $125 per restaurant, customers receive the following:
  • Minimum 2 week access to the toll-free, automated survey which is administered in both English & Spanish (cost includes all phone charges)
  • An EMPULSE starter kit for each participating restaurant including: one manager's guide, one bilingual back-of-house poster, bilingual feedback invitations for all employees and standard shipping
  • Customized results reporting website: www.cokeempulse.com
  • Multiple levels of program reports available online, including individual store level, various management levels and system-wide
  • Periodic email alerts/reminders to keep managers apprised of progress
  • "Coaching Tips" based on results to help managers develop action plans to address specific areas of improvement available online
  • Post-Survey Executive Summary for corporate headquarters

What is the key decision-making time for me to incorporate EMPULSE into my plans?
EMPULSE lead time is approximately 6-8 weeks prior to kick-off.

How can I get more information on EMPULSE?
Contact your Coca-Cola representative or Coca-Cola Crew and Labor representative at 1-866 GET CREW.

 

  
MiddleR
BottomLBottomMBottomR